Frequently Asked Questions

HOW DO I CREATE AN ACCOUNT?

Click on the top right corner to click on Register.

HOW DO I RESET MY PASSWORD?

Send us an email or give us a call if you cannot reset your password using the link.

HOW DO I CLOSE MY ACCOUNT?

Send us an email or give us a call and we will delete your online account..

HOW DO I CANCEL MY ORDER?

Cancelling orders can only happen within 12 hours of placing your order. Orders that have been made and shipped cannot be cancelled.

HOW DO I GET A REFUND ON MY ORDER?

Orders that have been personalized cannot be refunded. Orders made in error due to manufacturing can be returned and the correct order will be made and shipped to you.

HOW DO I REPORT A BUG?

Send us an email and any screenshot you have to help us narrow down the bug issue.

HOW MUCH IS SHIPPING?

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